Featured05/07/17 | By O2 Business

In trying times, customer happiness counts

Bridget Lea, Director of Retail & Online, Omnichannel at O2, Telefonica UK The latest retail sales figures from the British Retail Consortium (BRC) showed a 0.4% year-on-year decline in May. …Read more

Bridget Lea, Director of Retail & Online, Omnichannel at O2,…Read more

Featured12/06/17 | By O2 Business

The future of customer service

By O2 Business Technology is changing the way organisations communicate with their customers. Mark Gait, Head of Customer Service at O2, has seen the future – and he likes it.…Read more

By O2 Business Technology is changing the way organisations communicate…Read more