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Terms and conditions for O2 competitions
The blue rabbit is our symbol of curiosity. He beckons us to try new things, visit new places. He gives us the courage to take leaps of faith and rewards us handsomely for our efforts. Some choose to follow, others are afraid. Which are you?
#FollowTheRabbit is our invitation to a world of goosebump inducing, hair standing up on the back of your neck, Live Experiences.
The blue rabbit is our guide to this world; follow her and you’ll get the chance to win tickets to thousands of live experiences including music, sport and entertainment, on us.
The O2, O2 Academy and Priority Giveaways on Social Media:
• Prize Draw Dates: We will be running multiple prize draws – the Dates of each prize draw will be explained in a the launch message. For example: “Entries close 5pm Friday and we’ll be drawing the winner at Midday Monday”
• Entry: Entrants must be aged over 16 (unless otherwise stated in the twitter message launching the competition)
An Entry has to comply with what is asked by O2 in the launch message. This could be to answer a simple question or simply reply to O2 with a keyword. This mechanic will be explained in the message. For Example: “Reply to us saying ‘Get me to Kasabian’”
If the competition is being run through social emdia, All Entrants must be following the specified channel – either O2, O2music or O2sports – on Twitter and Instagram. Entrants can enter for multiple competitions.
If successfully drawn as a winner, the entrant will be contacted by O2. Methods of contact include either receiving a ‘direct message’ from us on Twitter or Instagram and email from O2 asking for their address and mobile phone number. This is used for sending tickets or prizes.
• Prize: The prize will be described in the message launching the competition. For example: “We’ve got a pair of tickets to see Kasabain at O2 Academy Brixton this Thursday” Prizes will be sent out by Recorded Delivery to the address provided by the winner.
1. The promoter of this Prize Draw is Telefónica UK Limited, 260 Bath Road, Slough, Berkshire, SL1 4DX (“O2”).
2. This Prize Draw is open to all customers of O2 who are UK residents, excluding employees of O2, or any of its subsidiary companies, their families, agents or anyone else connected with this promotion. No third party entries, bulk entries or entries submitted by agents will be accepted. O2 reserves the right to verify the eligibility of entrants. O2 may require such information as it considers reasonably necessary for the purpose of verifying the eligibility of an entry and the prize may be withheld until and unless O2 is satisfied with the verification.
3. The Prize Draw runs during the Prize Draw Dates until the specified Closing Date. Entries received after this date and time will not be entered into the Prize Draw.
4. The instructions provided at the point of entry form part of the terms & conditions of this Prize Draw, and in the event of a conflict, these terms & conditions take precedence.
5. The winner(s) will be selected at random from all eligible entries received. Each winner will be notified within a reasonable time after the Draw Date or any subsequent draw either by email, mail or telephone. The prize is awarded conditionally upon acceptance and if a winner is unable to be contacted after a reasonable period or if any prize is unclaimed or declined within a reasonable period, the prize shall be deemed as unclaimed or unaccepted and a supplementary winner may be drawn at O2’s discretion.
6. O2 will not be responsible for any inability of a prize winner to take up the specified prize.
7. Unless otherwise expressly stated, where the prize requires attendance at a specific venue, the winner and any permitted companions will be solely responsible for travel to and from the venue and all other expenses. O2 assumes no responsibility and is not liable for any costs, charges or expenses which winners may be required to pay at any time in connection with a Prize. Any additional terms of entry specified by the venue will also apply which, in the case of events at The O2, can be viewed online at http://www.theo2.co.uk/web/guest/termsandconditions.
8. O2 reserves the right to provide substitute prize(s) of similar value should the specified prize(s) become unavailable for reasons beyond its control. Cash or credit alternatives will not be offered. None of the prizes are transferable. Events may occasionally be cancelled for reasons outside O2’s control. O2 will endeavour to promptly update any relevant information but cannot issue refunds for texts sent or calls made before this occurs (where applicable). O2 will not be liable for any change of date or venue or cancellation of any event.
9. O2 accepts no responsibility for incorrectly completed, lost or delayed entries, notices, acceptances, tickets or other documents related to the Prize(s).
10. In the event of fraud, abuse, and/or an error affecting the proper operation of this Prize Draw, including the allocation of more prizes than are available, O2 reserves the right to end or suspend the Prize Draw; amend these terms & conditions; declare void the notification of winner(s); and/or to allocate available prizes by conducting a simple draw from all wrongly allocated winners.
11. If any provision of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.
12. The winner(s) may be required to participate in publicity connected with this Prize Draw and it is a condition of entry that the winner(s) agree to their name and country of residence being made publicly available if they win.
13. The names of the major winner(s) may be obtained by sending a signed handwritten request along with a stamped self-addressed envelope detailing your request to the Marketing Team, Telefónica UK Limited, 260 Bath Road, Slough SL1 4DX, and marked with the name of the Prize Draw.
14. Entrants’ data will be collected, stored and processed for the purposes of administering and assessing this Prize Draw. If a prize includes tickets to an event then for the purpose of administering the ticket allocation, O2 reserves the right to exchange information and data regarding tickets and applications with third party ticket providers and/or service providers.
15. O2’s decision is final and no correspondence will be entered into.
16. O2 reserves the right to suspend, cancel or amend the promotion and/or review and revise these terms and conditions at any time without giving prior notice and by continuing to take part in the promotion subsequent to any revision of these terms and conditions, entrants shall be deemed to have agreed to any such new or amended terms.
17. This promotion is governed by English Law and is subject to the exclusive jurisdiction of the English courts.
18. Some of our competitions will be run on Facebook. If you’re entering a competition through Facebook, the Competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. By entering this Prize Draw, you are providing information to O2 and not to Facebook and you release Facebook from any liability associated with this Competition.