As LGBT History Month draws to a close, I wanted to recognise what our people…Read more
How you could become an O2 Guru
So just what is an O2 Guru, anyway? The Wikipedia definition for guru reads: “one who is regarded as having great knowledge, wisdom, and authority in a certain area, and who uses it to guide others”. For our O2 Gurus, that “certain area” is all things mobile!
Itʼs not all about being a clever clogs, though. We provide frequent training to all our Gurus on the latest mobile products and services, and allow plenty of time for you to stay on top of the latest technology trends. The true skill is in being able to relay that information to our customers and shop staff members in a clear and concise manner.
Thatʼs right – as well as talking to customers of all ages and knowledge levels, O2 Gurus are tasked with training their O2 team mates on the latest O2 products. Youʼll be given your own laptop to help accomplish these tasks.
Our O2 Gurus even have their own YouTube TV channel, through which they can help customers with their mobile queries. Check out O2GuruTV and see what some of them are doing to educate our customers. Weʼve been picking some of the highlights for the O2 Blog for some time now. These include how to send text messages from your O2 mobile broadband dongle, how to rescue a water-logged phone, and how to use typing shortcuts on your BlackBerry.
So what do you need to do to become an O2 Guru? Itʼs simple really – just head for our O2 Guru recruitment site, where weʼll assess whether this is the right role for you. Youʼll be asked a series of questions, and your answers will then be compared to those of our ideal O2 Guru. The whole process will only take between five and ten minutes, so why not give it a go?
If you want to learn more about what the O2 Guru role involves from an existing O2 Guru, check out the O2 Careers web page. Here you can read all about the experiences of Matt, who gives an interesting insight into a day in the life of an O2 Guru.
Want to find out more about the benefits that come from being an O2 Guru? You can read all about the perks, deals and benefits that come with the role here.