The O2 network: reliable, secure, resilient

by Steve Norris, Managing Partner for Criminal Justice and Emergency Services, Telefónica UK

When you are making an urgent call, downloading important documents or checking for neighbourhood news on social media you don’t want to be worrying about connectivity. And why should you? A sign of a great network is a network you don’t even notice – a network that works seamlessly in the background to support you 24/7.

We are making this a reality for the emergency services. While the 27 police forces and numerous central and local government bodies we support are working tirelessly to support their communities, we’re working tirelessly to invest in the things we know that matter. Our Network Story video outlines the steps we are taking to keep the network strong, plus our latest news that we are the first mobile operator to gain CAS( T) accreditation, making us the most secure commercial mobile network operator.

One of the most exciting recent network developments is 4G. Our 4G network now covers over 550 towns and cities and has the potential to give the emergency services a powerful increase in the capabilities and capacity of their communications systems. Our network underpins secure and reliable connectivity on the move so the Police can be more visible by freeing up hundreds of hours otherwise spent back at the station. In a society where visibility within the community is essential, this has never been more important. Combining the network with carefully selected devices, management and applications can truly empower emergency services, which is where our Bluelight Managed Mobility service comes in.

O2’s expertise in critical communications is evidenced by the strength of our customer base which includes Network Rail, the Ministry of Justice and Transport for London. We are proud to be trusted by so many organisations and will continue to invest in, improve and monitor our network to deliver great services for our customers and the communities they serve.

Visit our website to find out more about the O2 network and our work with the emergency services or tweet me @stevejnorris