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Stranded UK Customers in Sharm el-Sheikh: We want to help
UK holidaymakers are currently stranded in Sharm el-Sheikh. In light of this, we’re zero-rating calls and texts from there back to the UK from 4 November 2015 until the stranded customers have been flown home, or the situation changes or develops.
If you’re stuck in Egypt at this time, or planning on travelling, check here for the latest information: https://www.gov.uk/foreign-travel-advice/egypt
If you need to make calls and send texts in Egypt after that time, you can do this over wifi with the TU Go app. You can download it here: http://www.o2.co.uk/apps/tu-go
Update- All credits have now been applied to customers accounts.