O2 Gateway: making connectivity simple for everyone

By Jack Linnett: Product Manager, Telefónica UK

Technology sustains us. Every business, employee and customer uses it in some form on a daily basis. But if you’re greedy, it can be expensive and time-consuming. If you’re starved of it, it can threaten survival.

Whether you’re an employee or a customer, technology is essential. You simply want to connect and be able to do so simply. For example, employees in retail need tablets connected to back-office systems over wifi so they can move from behind the counter to the shop floor. And customers want wifi access wherever they are to communicate with companies instantly using digital services like live web chat.

So to give employees and customers what they want, IT departments need a trusted supplier. They need a trusted supplier that can provide multiple scalable and resilient services with a single point of contact for complete ease of management end-to-end.

Let’s throw a curve-ball in here and take a moment to think about your weekly shop. Most likely, you fill up your trolley (bag-for-life in hand to save yourself 5p) at one supermarket. It just doesn’t make sense to pick up your bananas from one place and your Monster Munch from another.

Shopping for technology should be as simple as shopping for food – one trusted supplier to make things easy. That’s why we developed O2 Gateway to provide mobile, fixed and wifi services all in one place, managing the end-to-end service ourselves and ultimately making technology easier to control. We did this to put the customer first. We saw a market where multiple suppliers offered multiple solutions and it was up to the customer to painstakingly delve through and choose what they wanted from where. We wanted to change things.

Better still, O2 Gateway is much more than just connectivity. It is the foundation for digital transformation. You can add new services easily to allow the technology to grow in harmony with your business. We can provide tablets to make the most of O2 Wifi, encourage employee flexibility with cloud services and improve communication with Skype for Business. As a result, IT departments regain control, employees can work from anywhere at any time, and customers get a much better service.

Ultimately, everyone benefits from simple and flexible connectivity.

Visit our website to learn more about O2 Gateway.