#RoamEU - Terms & Conditions

You can roam Europe at no extra cost from 15 June and we want to celebrate by giving away a trip for two to Europe. Guess the destination on Facebook, Instagram or Twitter to be entered into the prize draw.



Full Terms and Conditions:


  1. This Promotion is only open to legal residents of the United Kingdom aged 18 or over, excluding employees of the Promoter, their families, agents or anyone else professionally connected with this Promotion.


  1. No purchase necessary however a valid and open Facebook, Instagram and/or Twitter account and internet access is required.


  1. Promotion Period: Enter between 15.00 BST on 15th June 2017 and 23.59 BST on 23rd June 2017.


  1. To Enter:


  1. Log on to your Facebook account (or create one for free), go to O2’s Facebook page facebook.com/o2uk/ and comment underneath the promotional posts with the country that you think is displayed in the image and tell us who you would like to go with.




  1. Log onto your Twitter account (or create one for free), follow @O2 and reply to the tweets with the country that you think is displayed in the image and tell us who you would like to go with you. Then add the hashtag #RoamEU.




  1. Log onto your Instagram account (or create one for free), follow @O2UK and comment underneath the promotional posts with the country that you think is displayed and tell us who you would like to go with. Then add the hashtag #RoamEU


Twitter and Instagram entries that do not contain the hashtag will not be valid.


  1. By submitting your information and creating a Twitter, Instagram or Facebook account, you agree to the Twitter, Instagram or Facebook terms of use and privacy notice. If you do not agree to such terms of use and privacy notice, you cannot create a Twitter, Instagram or Facebook account, or participate in this Promotion.


  1. Those entering via Twitter or Instagram, must continue to follow the @O2 (Twitter) or @O2UK (Instagram) after the end of the Promotion Period in order to be contacted if selected as a winner.


  1. All entries must be received by the end of the Promotion Period to be valid and no liability is accepted for illegible, incomplete or late entries.


  1. Maximum one entry per person via either Facebook, Instagram or Twitter during the Promotion Period. Any further entries submitted by one person will not be accepted or judged and are ineligible to win.


  1. The Prize: One winner will win 1x Trip to the Prize destination with flights and accommodation included for two people.


  1. Additional Prize Details and Conditions:
    1. The Prize includes:
      • 1x 2- night stay in a minimum 3* hotel sharing a standard room on a bed and breakfast basis;
      • Return economy flights from the winner’s nearest international airport in the UK to the winning destination.
      • £500 spending money paid the winner by BACS.
    2. For the avoidance of doubt, the prize does not include domestic travel/transportation, additional food, beverages, souvenirs, gratuities, car parking charges, excess baggage, travel insurance excursions and attractions or any other costs of a personal nature that are not explicitly set out in these terms and conditions and neither the Promoter nor any provider of any part of the Prize will be responsible for any such costs;
    3. Airline seats are subject to availability;
    4. The winner and their guest must travel together in both directions;
    5. All elements of the prize package must be taken as part of the same trip;
    6. Flight tickets are non-refundable and non-transferable. Once tickets have been issued, they are only valid for flights, dates and times shown. Name changes to the flight seats once confirmed are not permitted;
    7. The winner and their guest must abide by and are subject to the Airline’s published Conditions of Carriage;
    8. If a flight or hotel booking is cancelled by the winner, no alternatives will be issued and for the avoidance of doubt, no compensation and/or refund will be provided;
    9. Guest must be at least 18 years old;
    10. The winner and their guest will require a passport valid for at least 6 months on date of travel; any necessary visas or travel insurance are the responsibility of the winner and their guest;
    11. The winner must inform the Promoter of any wheelchair or any similar access needs;
    12. The winner must provide 6 weeks’ notice before any preferred departure dates; and
    13. The Prize must be booked by 31st November 2017 and taken by 30th March 2018 (subject to availability) but excludes Christmas and New Year (20th December 2017 – 1st January 2018), Valentine’s Day and any Bank Holiday periods in the UK and/or the destination of the Prize.
    14. The winner is solely responsible for any additional charges incurred at the hotel during their stay, including, without limitation, costs of meals, drinks, additional nights and services together with related taxes;
    15. A valid credit or debit card will be required to check in to your room and will be used to guarantee any incidentals such as in-room calls or services;
    16. The winner is responsible for the behaviour of themselves and their guest whilst taking the Prize. The Promoter reserves the right in its absolute discretion to exclude the winner and/or guest from participation in any aspect of the Prize if any party fails to comply with the directions of the Promoter or any companies associated with the Prize or the winner and/or guest act in a manner that is dangerous to themselves or to the public or is, in the opinion of the Promoter, anti-social in any manner or which causes a disturbance or nuisance to others.


  1. The Prize will be forfeited if:
    1. the winner has not obtained the proper travel documents by the date of the Prize;
    2. the winner has any immigration complications which prevent them from entering, leaving or travelling within the Prize destination; or
    3. the winner has any medical, legal or any other reason that would prevent them from accepting and participating in the Prize.


  1. The Prize is non-transferable, are not exchangeable and have no cash or other alternative in whole or in part.


  1. The Promoter reserves the right to offer an alternative prize, of equal or greater value, should the advertised Prize become unavailable for reasons beyond their control.


  1. The Promoter cannot be held responsible for any third-party products or services.


  1. Winner Selection: All valid entries (entries that have guessed the correct county) received by the Promoter during the Promotion Period will be entered into a prize draw to be conducted within 3 working days of the closing date and, for your total confidence, by PromoVeritas, the independent promotional verification service.


  1. Winner Notification: The winner will be contacted via a direct message on Instagram or Twitter or under their original entry on Facebook (depending on the method of entry) within 5 working days of the draw and will be required to respond to confirm identity, eligibility plus acceptance of the prize within 14 days of initial contact. In the event a winner does not respond to communications within 14 days of initial contact, the Promoter reserves the right to disqualify that winner and the prize will be allocated to an alternative entrant selected in the same manner.


  1. Moderation: The Promoter will reject entries which, in the reasonable opinion of the Promoter:
    1. contains any content that is offensive or could reflect negatively on the name, reputation, or goodwill of the Promoter or any brand partner;
    2. includes trademarks, logos, or copyright material not owned by you or used without the rights owner’s prior written permission (including famous names, company names, etc.);
    3. defames, misrepresents, or insults other people or companies, including, but not limited to the Promoter (including its partners); or
    4. promotes any political agenda.


  1. The Promoter will only use the personal details supplied for the administration of the promotion and for no other purpose, unless we have your consent. Click to see our privacy policy here: http://www.o2.co.uk/termsandconditions/privacy-policy.


  1. Bulk entries made from trade, consumer groups or third parties will not be accepted. Incomplete entries, entries submitted by or via third parties or syndicates, entries submitted by macros or other automated means, and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted. If it becomes apparent that a participant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that participant’s entries into the Promotion in a way that is not consistent with the spirit of the Promotion, that participant’s entries will be disqualified and any prize awarded will be void.


  1. This Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook, Instagram or Twitter. You understand that you are providing your information to the Promoter and not to Facebook, Instagram or Twitter, and that Facebook, Instagram or Twitter has no liability for any element of this Promotion.


  1. The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the Promotion or as a result of accepting or participating in any prize. Nothing shall exclude the Promoter’s liability for death or personal injury as a result of its negligence.


  1. The Promoter or its agencies will not be responsible for the non-inclusion of entries as a result of technical failures or otherwise, including any such failure which is within the control of The Promoter or its agencies. Proof of submission of entry is not proof of receipt of entry. The Promoter accepts no responsibility for system errors or other issues that may result in disruption to lost, delayed or not received entries or winner notifications.


  1. The winner will be required to participate in any reasonable publicity arising from the Promotion.


  1. If you are the winner of the Promotion, you agree that the Promoter may use your name and town or county of residence to announce the winner of this competition and for any other reasonable and related promotional purposes.


  1. By entering the Promotion, entrants confirm that they have read and agree to be bound by these terms and conditions.


  1. If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to terminate, modify or suspend the Promotion.


  1. If an act, omission, event or circumstance occurs which us beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.


  1. The name and county of the winner will be available by sending a self-addressed envelope to Roam Like Home 1 WL, 60 Bath Rd, Slough SL1 4DX which will be available after 1st August 2017 for 4 weeks.


  1. The Promoter’s decision is binding in all matters relating to this promotion, and no correspondence shall be entered into.


  1. In the event of a discrepancy between these Terms and Conditions and the details in any promotional material, the details these Terms and Conditions shall prevail.


  1. The Terms and Conditions of this Promotion shall be interpreted and applied on the basis of English Law and the Courts of England and Wales shall have exclusive jurisdiction.


  • Promoter: O2 Telefonica . 260 Bath Rd, Slough SL1 4DX