Contact us

Customer Service
O2’s Customer Services team can be contacted online at

Other Departments
If you’d like to contact someone within O2, you can write to the below postal address:
260 Bath Road
SL1 4DX.

Journalist Enquiries

Journalists with a media enquiry can contact the press office team through the following:  pressoffice[at] o2 [dot] com or 01753 565656. This number is manned by a duty press officer if your urgent press enquiry is outside office hours. These details are for media queries only, the press team are unable to respond to customer service enquiries as they do not have access to customer data or account information, please use the channels outlined above.

All the latest news from our press releases and blogs can be found on our News pages here and you can follow us for the latest on Twitter @TelefonicaUK

Media requests for The O2 venue in Greenwich should be sent to their communications team, see details below.

Advertising Requests
If you would like O2 to place advertising with your publication, please contact our media buying agency, Havas Media UK and ask for the O2 account manager.

Charity Requests
We receive a great number of requests for support from individuals and charities. Sadly there are too many for us to be able to support them all, so we focus all our funding for supporting vulnerable customers, protecting our customers, and connecting our rural communities. Find out more about Our Blueprint.

Sponsorship Requests
If you’re looking for sponsorship or support for a local event from O2, please send your application to: sponsorshiprequests [at] o2 [dot] com.

The O2
To contact The O2 venue in Greenwich please visit The O2 contact page